Start with safety
Ask about screening, WWCC, police checks, training, incident processes and how the provider communicates with families. Safety is the floor, not the ceiling.
Once safety is covered, the next question is whether the worker is actually suitable for your child.
Then look at fit
Fit includes personality, energy, interests, age-appropriateness, local familiarity, communication style and how the worker handles resistance or anxiety.
A worker who is perfect for one child may be wrong for another. That is why matching should be specific, not generic.
Ask practical questions
Ask what happens if the match is not right. Ask whether there is a free meet and greet. Ask how shifts are planned. Ask how the worker will support goals without making every session feel clinical.
You can also ask whether the worker has hobbies or experiences that match your child: sport, gaming, art, study, animals, outdoors, cooking, music or quiet activities.
Why Field Day is built around matching
Field Day’s whole model is based on the belief that the worker matters. We recruit people who are interested in mental health, disability support and young people, many of whom are studying related fields.
We then use your child’s needs, suburb, interests and personality to decide whether we have a worker who could genuinely be a good fit.
Quick takeaway
- Safety is essential, but it is only the starting point.
- Fit should include personality and interests, not just availability.
- A free meet and greet reduces risk before ongoing support starts.
Ready to see whether we have a suitable worker?
If your child needs NDIS support in Sydney, the next step is simple. Tell us a little about your child, your suburb, their interests and what has not worked before. We will let you know whether we have a local worker who could genuinely be a good fit.